OzPCTrader - FAQ

(Established 05/Oct/2006, last updated 15/Jan/2007)

This FAQ is supposed to have the answers to the most common questions regarding the use of this site. I will update it from time to time to cover new issues that I become aware of. If it doesn't answer your question please send me an email and I try to answer it as soon as I can.

Questions

1. Why is this service free?
2. Why is it better to register?
3. I have lost my password
4. I am a trader. Can you bulk load my items?
5. There is no category for my item
6. I can't find something on your site
7. How can I contact you?
8. What is your privacy policy?
9. What are the terms and conditions?
10. What will the ads cost in the future?
11. How will future payments work?
12. How are item payments handled
13. Why are there different colours in the forms in IE7
14. Your details could not be updated
15. Your pages look crap - everything is too big and squashed
16. Have you got a mission statement?

Answers

1. Why is this service free?

   It is free for a few months until enough buyers and sellers are using it to make it worthwhile. In the beginning, until OzPCTrader has achieved a reasonable visibility on the Internet, not many people will be using its services and it will be hard to actually sell items. That's why I am not charging anything during this period. This way you have no risk and all you can loose is a couple of minutes of your time.

2. Why is it better to register?

   Registration is free and it allows you to later change, cancel or re-activate your ads.

3. I have lost my password

   Unfortunately there is nothing I can do about this as I am only storing a hashed version of your password. As a short-term solution you can re-register with a different email address. This will allow you to place new ads but you will not be able to change your previous ads. A better solution would be to send me an email from the email address you originally registered with. I then would delete your old registration, you could re-register with your old email address and I would transfer your old ads to your new registration.

4. I am a trader. Can I bulk load many items?

   Of course you can. Just send me an Excel or text file. If you have many items I might even be able to give you a discount.

5. There is no category for my item

   Use the "other/other category and suggest a new category. Once I have added the new category you can change your ad and move it into the desired category

6. I can't find something on your site

   Go to the site navigation page, If you can't find it there it probably doesn't exist. In that case just send me an email and I try to help you as much as I can.

7. How can I contact you?

   Just send me an email

8. What is your privacy policy?

   Please read my privacy policy here

9. What are the terms and conditions?

   Please find the terms and conditions here

10. What will the ads cost in the future?

    Single ads will remain free. Bulk loads will be charged according to how much time it takes me to load the electronic file into my database. Check out my pricing page.

11. How will future payments work?

    Future payments will be handled by PayPal. PayPal is an easy and convenient way to process payments on the Internet. You need to have a PayPal account to make a payment. Learn more about PayPal

12. How are item payments handled?

    This is up to you. You have to arrange this yourself. The purpose of this site is only to get buyers into contact with sellers.

13. Why are there different colours in the forms?

    This is a new thing in IE7. It's automatic form fillin. If it annoys you do a search in Google to find out how to turn it off.

14. Your pages look crap!

    This site was designed for a screen resolution of at least 1024 by 768. If you are unsure you can check your resolution here.

15. Your details could not be updated

    This happens mostly when you try to update your account details or an ad with exact the same info as it has already. Usually this is nothing to worry about..

16. Have you got a mission statement?

    No, but the basic aim of this site is to get buyers and sellers of computer parts and systems into contact with each other. Additionally this service should be cheap and the site simple and easy to use. A secondary aim is to teach myself something about the involved technology. Finally I wouldn't mind generating some sort of income from this site.

© Copyright 2007 - 2008 » Andy Reiz » All rights reserved.